Comments on: Where do we start the conversation on trust? http://idealgovernment.com/2008/03/where_do_we_start_the_conversation_on_trust/ What do we want from Internet-age government? Wouldn't it be better if... Wed, 14 May 2014 08:35:11 +0000 hourly 1 By: Chris R http://idealgovernment.com/2008/03/where_do_we_start_the_conversation_on_trust/comment-page-1/#comment-2134 Tue, 04 Mar 2008 19:52:23 +0000 http://where_do_we_start_the_conversation_on_trust#comment-2134 I’m not sure you’ve convinced me that if I am provided with a more responsive and personalised service then this means I trust the service provider more. Amazon are pretty responsive and personalised, but I wouldn’t be happy if the government outsourced its health record systems to them.

As you have hinted at already, I think it is more to do with control over the data. Government needs to give up the idea that it owns the data and in return I think we will give them the trust and support and to make these changes work. It reminds me strongly of a quote I saw recently which was actually about commanding a ship in the US Navy: “[I found] the more control I gave up, the more command I had”.

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