Comments on: Give us yer best http://idealgovernment.com/2008/05/give_us_yer_best/ What do we want from Internet-age government? Wouldn't it be better if... Wed, 14 May 2014 08:35:11 +0000 hourly 1 By: Citizen Dave http://idealgovernment.com/2008/05/give_us_yer_best/comment-page-1/#comment-2335 Wed, 04 Jun 2008 18:18:07 +0000 http://give_us_yer_best#comment-2335 “What are your favourite examples of supremely customer-orientated services (from private, public or NGO worlds)?”

The Apple Store. I went there to buy a cable and I paid with my AMEX card. They guy asked me if I wanted a paper receipt or e-mail. I said e-mail. He said thanks, bye. I walked off. It was only when I got out of the store I realised that their system had recognised my AMEX card because I use it to buy things from the Apple Store online, so they knew my e-mail address. Excellent.

I wish more places could hook up this way. I don’t generally want paper receipts at all.

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