Comments on: CTPR IdealGovernment IT Strategy: stage one http://idealgovernment.com/2009/12/1948/ What do we want from Internet-age government? Wouldn't it be better if... Wed, 14 May 2014 08:35:11 +0000 hourly 1 By: William Heath http://idealgovernment.com/2009/12/1948/comment-page-1/#comment-3988 Fri, 25 Dec 2009 10:09:36 +0000 http://idealgovernment.com/?p=1948#comment-3988 Philip Virgo writes to say

I have just received a split of the OII survey data by usage: daily, weekly, monthly and less often. Less than one in eight of the population buys on-line more than once a month and 75% have never used it to enquire about a central government service, let alone pay tax,fine etc.

So what would I like from Government IT – services that are so attractive, easy to use and reliable that more of us will use them, with part of the savings being used to rebuild the sub-post office network as a trusted point of access for those who will never be able to use a screen and keyboard but can walk and the mobile, that the walking postman has not got, as a trusted point of access for those who can no longer walk to a post office (too inform or it has been shut) and do not want their carer (perhaps lovely but also a clearing house for the local gossip) to know their business.

I plan to blog on the implications of the OII in the New Year, meanwhile a Happy Christmas and a thoughtful New Year to those of you who, like me, have yet to switch off and join the off-line majority getting real, not just virtual, indigestion.

Happy Christmas to you too Philip, and to all.

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