Then one day I got a business card from Liberata through the door which actually ended up getting lost in the kitchen and covered in food before I found it and realised it might be useful (I might like to add if I didn’t work at Kable I would have no idea who Liberata were and it would have gone straight in the bin). So I followed the biro instruction written on it saying ‘please ring’ and spoke to a nice man called Paul. He seemed to have some idea what was going on and took the details of my property developer. A few weeks later I called him back. Then I emailed. Then I called him back again. I gave him the same details again.

He did at least give me some sort of answer. Apparently it will probably take about 3 months to go through. I will get a bill at some point for a certain amount he thinks.

So 9 months on:

I don’t know how much my council tax will be.

I don’t know when I will get the bill.

I don’t know how long I will be given to pay it off.

I don’t even know who the right person to be chasing at the council is.

WIBBI. Wouldn’t it be better if when a person moved into a new house they were sent their council tax bill, with an explanation of how to pay it and when by? And perhaps in circumstances where this didn’t happen for whatever reason, citizens were offered support rather than feeling like they had to battle to get any kind of information? After all. this is a case of me offering to give them money!

Wrap up...

* Cheers C

Wrap up...

In light of recent information security breaches in the public sector, I though that the readers of Ideal Government would be interested to hear that ten local authorities across the UK are part of a pioneering pilot to share confidential information more securely. Instead of discs or login systems, they will be using Microsoft CardSpace online IDs to access sensitive documents. Eduserv (a not-for-profit organisation whose Athens access and identity management system is used by 98% of UK universities to access different online learning resources), will provide the local authorities with online IDs and manage the authentication system.

A few key points:

Recent security breaches in the public sector have highlighted the need to enhance IT security in the public sector: BBC just revealed that 13 local authorities in London alone have lost or misplaced confidential data in the last year
Using online IDs - or information cards - makes it easier for local authorities to share information in a secure manner
The local authorities use their online IDs to share internal documents relating to the Shared Learning Group that collaborates on innovative IT solutions in line with the Transformational Government strategy
There are plans to extend the project, providing all employees, residents and businesses their own online IDs. This will enable people to deal more easily and securely with their local authority, and to use their information cards for other web-services as well, e.g. online banking and shopping

Please note that this announcement is under embargo until tomorrow.

Many thanks,

Kersti
________________________________________________

EMBARGOED UNTIL 17th APRIL 08

Ten Local Authorities Collaborate in a Pioneering Project to Share Sensitive Information More Easily and Securely

‘World’s First Large-Scale Use of Information Cards in the Public Sector’[1]

Eduserv to Streamline Access and Identity Management

Future Plans to Provide All Councils and Residents with Information Cards

Bath, 17th April 2008 – Eduserv, the not-for-profit IT services group, today announces the launch of a pioneering project to enable ten local authorities[2] to easily and securely access confidential information using Microsoft Windows CardSpace information cards.

The ten local authorities form part of the Shared Learning Group, which helps to share best practice and collaborate on innovative IT solutions in line with the aims set out in the Transformational Government strategy[3]. In the first instance, these local authorities will use their online IDs to share internal documents relating to the Shared Learning Group.

Eduserv, the developer of the widely-used Athens and OpenAthens access and identity management (AIM) systems, will provide project members with CardSpace information cards and manage the authentication system. The Shared Learning Group will be able to access and share documents securely, as well as take part in discussions relating to the group on a dedicated portal.

As the authentication process occurs in a secure local environment rather than in the Web browser, information cards offer greater security than traditional log-in systems.  By employing CardSpace, users are less likely to fall victim of a phishing attack, whereby an unauthorised entity attempts to acquire sensitive information by masquerading as a trustworthy website.

Geoff Connell, CIO, London Borough of Newham and Chairman of the Shared Learning Group, comments: “To our knowledge, this is the world’s first information card implementation in the public sector.  However, recent security breaches have highlighted the need to enhance IT security in governmental organisations. Using information cards makes it easier for the group to share information in a secure manner. In addition to extra security, Eduserv’s technology saves us valuable time and administrative resources.”

Ed Zedlewski, CIO and deputy CEO of Eduserv, says: “Local authorities hold ever increasing volumes of electronic data, which need to be accessed in a timely and secure manner. Eduserv‘s expertise in integrating technologies and in service delivery has demonstrated that combining information cards with OpenAthens can deliver the efficiencies that allow organisations to safely collaborate and share important information. Combining these technologies will provide a convenient way for users to manage their online identity in their own environment, enabling the individual to control where they store and how they release the credentials by which they are recognised.”

Geoff Connell adds: “We decided to work with Eduserv on this pioneering project because of the organisation’s expertise in creating and managing large scale AIM solutions. Over 4 million students and researchers in UK colleges and universities, the NHS and organisations worldwide use Athens and OpenAthens, Eduserv’s AIM systems, to access online information resources. The goal of the Shared Learning Group is to help UK local authorities to improve the efficiency and security of their AIM processes – we’re confident that with Eduserv we’ll achieve this.”

In addition to access and identity management, the Shared Learning Group focuses on employee productivity, flexible and collaborative working, business integration, child protection solutions, performance management, and maximising ICT support for council members.

###

_____

[1] Geoff Connell, CIO, London Borough of Newham
[2] London Borough of Newham, London Borough of Bromley, Derby City Council, the Isle of Man, Kent County Council, London Borough of Lewisham, Rotherham Metropolitan Borough Council, Sunderland City Council, Wakefield Metropolitan District Council and Warwick District Council

[3] http://www.cio.gov.uk/transformational_government/index.asp

Notes to Editors
About Eduserv

Eduserv is a not-for-profit, professional IT services group with the mission to realise the benefits of IT for learners, researchers and the institutions that serve them. Eduserv achieves its charitable mission through the provision of sustainable services and funding research and development. Services include:

Secure access to online resources (Athens and OpenAthens)
Licence Negotiation & Management – (Chest)
Managed web hosting
Content management (CMS) and web development.
Trading surpluses are used to support work across the education sector.

For more information about Eduserv please visit www.eduserv.org.uk or contact:

Katy Askew / Kersti Klami Racepoint Group, formerly Fuse PR
Email: katy.askew [at] racepointgroup.com / kersti.klami [at] racepointgroup.com

Is this the Microsoft PR machine in overdrive? They can be pretty full-on (I have examples, believe me). No, I take it at face value as an Eduserv press release, and a milestone in public-sector identity practice. Anyway, the inventor of the product in question was round to dinner just last night with two Microsoft colleagues. It was a delight to see them and they were all too polite to mention deployments.

Kersti: I commend you. This is the first press release published on Idealgov becauase it is pertinent and interesting (we’ve posted many that are worthy of ridicule). So I’m glad I didn’t delete it thinking it was spam. If you are able to take the Cluetrain Manifesto medicine and speak in a normal voice - not a voice of PR - you’re welcome to have author rights here and keep us in touch with how this is going.

John Harrison always said education would be the sector that starts to get this right first.

Wrap up...

There’s a load more as well:

Security & Society - Reading Resources
Excerpts and links to relevant articles

Security: Power to the People
By: John Robb, Fast Company: March 2006 Issue 103, © 2007 Mansueto Ventures LLC. All rights reserved.
http://www.fastcompany.com/magazine/103/essay-security.html

The next decade holds mind-bending promise for businesses. Globalization is prying open vast new markets.
Technology is plowing ahead, fueling--and transforming--entire industries, creating services we never
thought possible. Clever people worldwide are capitalizing every which way. But because globalization and
technology are morally neutral forces, they can also drive change of a different sort. In short, despite the
aura of limitless possibility, our lives are evolving in ways we can control only if we recognize the new
landscape. It’s time to take an unblinking look. We have entered the age of the faceless, agile enemy. 

From London to Madrid and Nigeria to Russia, stateless terrorist groups have emerged to score blow after
blow against us. Driven by cultural fragmentation, schooled in the most sophisticated technologies, and
fueled by transnational crime, these groups are forcing corporations and individuals to develop new ways of
defending themselves. The end result of this struggle will be a new, more resilient approach to national
security, one built not around the state but around private citizens and companies. That new system will
change how we live and work--for the better, in many ways--but the road getting there may seem long at
times. 

“The Hallmarks of a Totalitarian State”
By Josh Ward, Der Spiegel, March 27 2008
http://www.spiegel.de/international/germany/0,1518,541025,00.html

Germany’s high court has declared laws enabling British-style total surveillance of drivers illegal. Privacy
advocates and commentators applaud the ruling, but they ask if the court is trying to stop the laws from
snowballing into a police state—or just water them down.

Germany’s Federal Constitutional Court declared Tuesday that laws allowing police to indiscriminately scan
license plates using electronic surveillance devices and match them against databases kept by law
enforcement and state officials were unconstitutional—at least if strict provisions weren’t placed on the
practice.

This decision is the second large privacy decision handed down by the court in recent days. Less than two
weeks ago, the court ruled that spying on personal computers and online activity violates the right to privacy
and was therefore, in most cases, unconstitutional.

This has done nothing less than establish a new “fundamental right” for the 21st century, according to
German observers.

Strategies against Industrial Espionage – Manager Lounge in Munich
By Renate Lüdke, manager-magazin.de, February 5 2008
http://www.manager-magazin.de/koepfe/karriere/0,2828,533148,00.html

German companies suffer from losses of over eight billion Euro each year through industrial espionage.
Approximately half of all German companies, especially small and medium businesses, have been affected
by data theft in the past two years. “Germany as world champion for high-tech export is highly eligible for
industrial espionage,” warns security expert and EU consultant Felix Juhl in the context of this year’s first
local manager lounge in Munich.

Defending oneself against espionage is difficult, but not impossible. First, it has to be detected, however,
which is not always that simple. It often only becomes obvious when original and plagiarized product clash at
trade fairs; or if the copied product fails – such as medication with life-threatening components or faulty
technology in cars. 

A good prevention strategy is paramount. Firewall, antivirus programs and PIN-secured printers are a good
start. But one should also know that printers can save up to five gigabytes of data, shredders can have
integrated scanners, meeting rooms can be wiretapped from as far as 70 meters, and there are giveaways
which are made to spy on you.



Aggressors Enter through the Data Cable
By Thorsten Riedl, Süddeutsche Zeitung, March 27 2008

Viruses, worms, Trojans, armies of remote-control computers for mail attacks: The criminals’ creativity is
boundless. And according to experts, they attack business computers more often than ever in order to make
money. They blackmail companies by threatening to shut down data services or internet sites or they steal
information electronically. Especially mid-market companies, who do not have sufficient IT-specialists, lack
awareness for such risks. Therefore, it is important to sensitize all employees. 

While the programming of virus programs used to be a boasting of technical skills – often amongst youths –
the tools are much more intricate now and the goal is to make money. Many cases where money was lost
never become public because people are scared that this will have more negative effects. But every now and
then, there are big cases such as when Russian hackers shut down the internet sites of several Estonian
institutions for several days, for example the biggest bank of the country. 

Apparently, one third of all betting agencies pays protection money because otherwise, their websites are
bombarded with inane inquiries which make the companies’ computers crash. Thus, customers cannot get in
contact with the system and the companies’ existence is endangered.

Interview with Udo Helmbrecht, President, German Federal Office for Security in Information Technology:
The German Federal Office for Security in Information Technology advises small and medium businesses
(SMBs) to make sure that their data is secured adequately, both physically and technically. Many SMBs are
not aware that their know-how in industries such as defence, electronics, optics, aerospace, energy,
environment or automotive makes them a prime target for attacks, especially from Asia and emerging
markets.

It has become easier than ever to spy on companies. While data had to be copied and smuggled out of the
company in former times, it can now be carried out on a little USB-stick. Plus, people are not aware that e-
mails are about as safe as postcards if they are not encrypted. Therefore, it is important that companies,
especially SMBs, become aware of the fact that IT-security is top priority.


Your World. . . Hacked
By: Stephanie Overby, CIO Magazine October, 2007 Copyright 2008 IDG Communications
http://www.cio.com.au/index.php/id;1084457046;fp;4;fpid;51238

As your business becomes more collaborative and global, the risks to your company’s trade secrets rise
proportionally. Fortunately, there are new strategies to protect the data that allows you to compete. 

Most IT organizations approach the risk to IP the way they approach all IT security: focusing on the corporate
perimeter and developing security tactics and policies from the system level up. Instead, CIOs must take a
top-down approach. What’s required today is a counterintelligence mind-set that assumes someone,
somewhere, wants your data, along with multiple layers of defense to thwart would-be cyberspies and
respond when (not if) they get through your defenses. 

In today’s global economy, the number of insiders within any organization has increased dramatically if you
count external partners among them. “Organizations now have to deal with employees connecting from
home offices, the local Starbucks and shady hotels,” says John Bumgarner, research director for security
technology at the US Cyber Consequences Unit. “They also have to deal with business partners and
customers having access to their networks via VPNs, dial-up connections and Web portals, any of which can
be used to compromise the organization’s resources.”

The vast majority of IP loss incidents are simple errors: posting information to externally facing Web sites
wrongly assumed to be protected or including confidential information in a reply to an e-mail that includes
external recipients. The most successful hacks, says Bumgarner, occur because attackers get lucky,
stumbling across vulnerability while scanning thousands of IP addresses. But the most dangerous attacks
are deliberate.

Without a clear idea about which IP assets most need protecting, CIOs may put their security dollars in the
wrong places. But as with cybercrime generally, perimeter defense goes only so far. Companies need a
cyberdefense strategy that is multilayered with different types of protection at each layer.

One strategy, called “defense in depth”, derives from the military technique for slowing down rather than
trying to stop the advance of an adversary. The model applies when the question is not if, but when, hackers
will break in. “If you reinforce one area, [attackers] will look to another,” says James Lewis, director and
senior fellow with the Centre for Strategic and International Studies. “The job is to reduce the chance that
they’ll be able to get in.”



Learning to Live with Big Brother
From The Economist print edition, Sep. 27 2007, Copyright © 2008 The Economist Group. All rights reserved.
http://www.economist.com/world/international/displaystory.cfm?story_id=9867324

Look at the new technologies for collecting personal information, and the dangers of abuse. 

These days, data about people’s whereabouts, purchases, behavior and personal lives are gathered, stored
and shared on a scale that no dictator of the old school ever thought possible. Most of the time, there is
nothing obviously malign about this. Governments say they need to gather data to ward off terrorism or
protect public health; corporations say they do it to deliver goods and services more efficiently. But the
ubiquity of electronic data-gathering and processing—and above all, its acceptance by the public—is still
astonishing, even compared with a decade ago. Nor is it confined to one region or political system.

Across the rich and not-so-rich world, electronic devices are already being used to keep tabs on ordinary
citizens as never before. Closed-circuit television cameras (CCTV) with infra-red night vision peer down at
citizens from street corners, and in banks, airports and shopping malls. Every time someone clicks on a web
page, makes a phone call, uses a credit card, or checks in with a microchipped pass at work, that person
leaves a data trail that can later be tracked. Every day, billions of bits of such personal data are stored, sifted,
analyzed, cross-referenced with other information and, in many cases, used to build up profiles to predict
possible future behavior. Sometimes this information is collected by governments; mostly it is gathered by
companies, though in many cases they are obliged to make it available to law-enforcement agencies and
other state bodies when asked.

What does seem to worry people is the sheer volume of information now being kept on them and the degree
to which it is being made accessible to an ever wider group of individuals and agencies. The government is
now developing the world’s first national children’s database for every child under 18. The National Health
Service database, already the biggest of its kind in Europe, will eventually hold the medical records of all
53m people in England and Wales. 

Even more controversial is Britain’s National Identity Register, due to hold up to 49 different items on
everyone living in the country. From 2009, everybody is to be issued with a “smart” biometric ID card, linked
to the national register, which will be required for access to public services such as doctors’ surgeries,
unemployment offices, libraries and the like—leaving a new, readily traceable, electronic data-trail.

As a series of leaks in the past few years has shown, no data are ever really secure. Laptops containing
sensitive data are stolen from cars, backup tapes go missing in transit and hackers can break into databases,
even the Pentagon’s. Then there are “insider attacks”, in which people abuse the access they enjoy through
their jobs. National Health Service workers in Britain were recently reported to have peeked at the intimate
medical details of an unnamed celebrity. All of this can lead to invasions of privacy and identity theft. As the
Surveillance Studies Network concludes in its recent report on the “surveillance society”, drawn up for
Britain’s information commissioner, Richard Thomas, “The jury is out on whether privacy regulation...is not
ineffective in the face of novel threats.”



The Spy in Your Pocket
By Kristina Dell, Time Magazine, March 19, 2006, Copyright 2008 Time Inc. All rights reserved.
http://www.time.com/time/magazine/article/0,9171,1174705,00.html

The embrace of mobile phones has far outpaced efforts to keep what we do with them private. That has
cleared the way for a cottage industry devoted to exploiting phone numbers, calling records and even the
locations of unsuspecting subscribers for profit. A second business segment is developing applications like
anonymous traffic monitoring and employee tracking. It’s not just the con artists who are a worry. Every new
mobile-phone technology, even a useful, perfectly legal one, comes with unintended privacy concerns. 

Most mobile phones are powerful tracking devices, with globalpositioning systems (GPS) inside. Companies
combine GPS data with information about users to create practical applications. One technology allows
rental-car companies to track their cars with GPS. For about $26 a month per employee, a boss can se up a
“geofence” to track how workers use company-issued cell phones or even if they go home early.

AirSage, for example, gets data from wireless carriers to monitor drivers’ cell-phone signals and map them
over road grids. That lets it see exactly where gridlock is forming and quickly alert drivers to delays and
alternative routes. The data it gets from carriers are aggregated from many users and scrambled, so no one
can track an individual phone.



Younger Workers and Data Security
By James E. Gaskin, Network World, March 13, 2008
http://www.linuxworld.com/columnists/2008/031008gaskin.html

Smart phones, portable music players and social network addiction make for happy Millennials, but sad
security officers. There are almost as many Millennials - born between 1980 and 2000 - as there are Baby
Boomers. Call them the Internet Generation, Echo Boomers or whippersnappers, there’s a bunch of them
now hitting the job market.

Fortune Magazine called the Millennials “the most high-maintenance, but also most high-performing
workforce in the history of the world.” And they’re driving big companies with strict security guidelines crazy
with their demands to use Facebook and Instant Messaging, download any new program they see on the
Web, and sneer at anything not Web-enabled.

It’s one thing to have products that help you stop an employee from copying data to her iPod (and Symantec
does), but another to mesh old-line security people with young “let’s all share everything and talk about it on
MySpace” employees.



Inside the Global Hacking Service Economy
By Scott Berinato, CSO Online, September 2007
http://www.cio.com/article/135500/

This article details the new criminal “service” model for hacking has developed across the globe, full-fledged
e-commerce operations that are slick and accessible, with comprehensive product offerings and a strong
customer focus.



Climate Change ‘Threatens’ European Security
By Tony Barber, Financial Times, March 11 2008
http://www.ft.com/cms/s/0/2b4df7fe-eef5-11dc-97ec-0000779fd2ac,dwp_uuid=70662e7c-3027-11da-ba9f-
00000e2511c8.html

Climate change poses serious security risks for the European Union, ranging from sharper competition for
global energy resources to the arrival of numerous “environmental migrants”, warns a report prepared for an
EU summit. 

The report is the EU’s first in-depth study of the impact of global warming on the bloc’s foreign and security
policies. It identifies several regions where climate change appears all too likely to threaten the EU’s security
or damage its political and economic interests.

“The multilateral system is at risk if the international community fails to address the threats. Climate change
impacts will fuel the politics of resentment between those most responsible for climate change and those
most affected by it ... and drive political tension nationally and internationally,” the report warns.



National Threat Assessment
By: Michael Evans, Defense Editor, The Times, March 20, 2008, © Copyright 2008 Times Newspapers Ltd.
http://www.timesonline.co.uk/tol/news/politics/article3587101.ece

The full gamut of dangers facing Britain, from terrorist plots to disasters caused by climate change, is to be
spelt out by the Government in the form of an annual national threat register, Gordon Brown announced. 
A new-style civil defense network, modeled on the Second World War air-raid wardens – “but without the
uniforms” – is also to be set up. Members of the public can join it to help local authorities and emergency
services at a time of national crisis. 

As he announced a national security strategy, the Prime Minister made it clear that he wanted the public to
be more involved and better informed about the threats facing this country over the next ten to twenty years. 

Robert Hannigan, the Prime Minister’s intelligence and security adviser, confirmed that as part of the
attempts to be more open about security threats, the heads of MI6, MI5 and GCHQ would soon be required
to give evidence in public to MPs. They will appear before the parliamentary Intelligence and Security
Committee (ISC).

The Cabinet Office White Paper emphasized that the overarching aim of the security strategy was to enable
“people to go about their daily lives freely and with confidence”, and with a “reasonable assurance of safety”. 

Wrap up...

Earlier on Tuesday evening, Mr Paddick and Mr Johnson took part in a debate organised by NO2ID, which campaigns against identity cards and the “database state”.

Mr Livingstone declined to attend, prompting Mr Johnson to brand him a “confirmed chicken”.

The panel, which also included Left List candidate Lyndsey German, UKIP’s Gerard Batten and Jenny Jones, standing in for Green candidate Sian Berry, were united in their condemnation of the government’s ID card scheme...Mr Paddick told the meeting that like his party leader, Nick Clegg, he would rather go to prison than carry an ID card - and he criticised the use of Oyster travel card records to track people’s movements, saying it was “the beginning of a police state”.

“I resent the fact that just because I have auto top-up on my Oyster card, that means Transport for London can monitor exactly where I am whenever I go by bus and whenever I go to an underground station”.

He said he would restrict the use by police of Oyster data and congestion charge cameras, except for suspected terrorist offences and violent crime - a pledge echoed by Mr Johnson.

Mr Johnson attacked ID cards as “morally and economically bankrupt” and pledged to cut his card up and “sprinkle it on my cornflakes”.

He went further than party leader David Cameron by speaking out against the issuing of ID cards to non-EU migrants, which begins this year, saying it was “creepy and wrong”.

Wrap up...

• The unanticipated scale of organisational change which the implementation of a complex system such as ICS brought about.
• Difficulties in system commissioning and contracting by local authorities - a long-standing issue between local authorities and suppliers which was magnified by the size and scope of the ICS.
It highlights the need for greater cooperation between users in managing IT contracts to ensure that what is delivered is fit for purpose and maximises the benefits of having electronic social care records.
• The need for improvements in social work training to ensure that qualified workers are knowledgeable about the research and conceptual base of the ICS, and are enabled to develop their analytical skills.
• The challenge of reflecting the involvement and voices of the children and families themselves within an electronic system.
• The need for greater support for social workers to use the system appropriately with disabled children and, more particularly, to manage the challenge of assessing children who may be at different developmental stages for different dimensions of their lives.

Supporting and in places improving or intervening in the lives of children living in complicated and at times dysfunctional family settings is enormously skilled work. To make a positive contribution to keeping children safe and well, it seems obvious that an electronic record system must support and promote the authoritative but sensitive, nuanced best practice of social work and other professions - not provide a technocratic, un-feeling underpinning infrastructure. It is therefore concerning that the research uncovered disagreement about

whether the quality of social work practice has been promoted by the system, particularly in relation to direct work with children and their families and carers.

How those experiencing public services FEEL is critical to judging ‘success’ - especially in social care. So alarm bells should ring when research indicates some social workers felt strongly that the documents produced using the system, such as the care plans, were not suitable for sharing with service users: being considered to be too long, the language within them inappropriate and complex, and the information within them too dense to be shared. Some social workers complained that the use of the system obscured information about the family context and resulted in the loss of the ‘stories’ of children’s lives. And critically,

some social workers in the study perceived that they spent more time on record keeping in the office and less time working directly with children and families.

In the full research report, one interviewee said it took 10 times as long to do a care plan under ICS, which meant they were being taken away from the “real social work” of interacting with children and families. (Intriguingly, in the sole piece of emboldened text, the DCSF summary highlights that

In none of the cases examined, however, was data entry social workers’ predominant activity.

Thank goodness for that!

Community Care and El Reg both pick up the story and highlight the fact that the department’s summary downplays or loses some of the more negative elements of the evaluation. Community Care notes that the full research piece highlights complaints by social workers that the ICS was promoting form-driven social work that could threaten the profession’s values and good practice:

Researchers concluded that the system, based on a series of tick-box forms, was not tailored to individual children, and failed to ask important questions of some children while asking ­others that were irrelevant, resulting in “bland analyses”. The report said: “The process was felt to diminish analysis and risk assessment. There were particular concerns about risk because it was unclear where the information would be located.”

Despite a clear softening of messages, it seems to me that there’s plenty in the DCSF’s own summary for the implementation teams to work on, if they really want to get the ICS right and avoid the classic technical, social and behavioural problems which have best large IT implementations in the recent past. It’s worrying therefore that The Register quotes the department dismissing the research completely:

because “the research does not provide a sound basis on which to judge the potential value of the ICS”.

WIBBI we look back in 3 years and can see the ICS was an exemplar of excellence (listening, responding, testing, adjusting), and not a repeat of the problems designed into the CSA IT system.

Wrap up...

Sponsor

Kable Ltd

Authors with password: click here to post

BLOGS etc
Bruce Schneier
Jeff Jonas, IBM
Jerry Fishenden
Headshift
Ian Brown
Kim Cameron, MS
Matthew Somerville
Public strategist
Richard Allan
Robin Wilton, Sun
Sam Smith
Stefan Brands, Credentica
Toby Stevens, EPG
Whitehall Webby
Will Davies

CRITICAL FRIENDS
Action on Rights for Children
Big Opt-Out
FIPR
Light blue touchpaper
NHS23
No2ID
Perfect e-democracy
Spy blog
Verified Voting

PERTINENT ART
ACLU privacy pizza
Very model of a notional identity
Swizz of the cards
Handelsman: NSA wiretaps
Handelsman: US spying
Wearcam
Googlezon
Three dead trolls
Stefanos Pantagis

ESSENTIALS

Cluetrain Manifesto
RAE Dilemmas of Privacy
NCC Playlist for public services
Sousveillance
Stefan Brands' book summary
Ross Anderson book

Engelbart Mother of all demos
OTHER ID/SECURITY
ID theft spy
Planet Identity
Pledgebank for refuseniks
Home Office ID cards
Credentica
Ann Cavoukian, Ontario


MYSOCIETY & SAM'S STUFF
MySociety/
They work for you
Fax your MP
DirectionlessGov
Comment on This

...and the original
Stand ID card campaign
PUBLIC SERVANT BLOGS
David Milliband
Read my day
Lynne Featherstone MP
David Copperfield - police
Roy Taylor, Kingston
ReadmyDay
Bill Sticker - parking
Ealing Magistrate
Cllr Andrew Brown
Reynolds/Ambulance

MAPS MASHUPS WE LIKED...
Plymouth Schools
Ben's UK speed cameras
5-day weather forecast
House sale prices
g-Traffic info
Place-O-Pedia

For Google maps mashups see
Googlemapsmania blog

ADVISERS, NGOs
Advice now
Advice Services Alliance
Advice UK
Citizens' Advice


Old stuff
RSS in government blog