Wouldn’t it be better if .............all benefits and taxes were administered by a single authority?
For example, we have the ludicrous situation where Housing Benefit is paid by 400+ Local Authorities (all with different systems?), but, in order to assess this benefit the LAs have to establish - from the Inland Revenue - the amount of any Tax Credit being paid to the claimant.
Granted, the recent announcement of the Customs & IR merger goes some way towards this, as has the transfer of some DWP functions to IR in recent years. However, it’s all taking too long, and meanwhile the prospect of a single e-channel to service these inter-related issues is probably getting further away rather than closer due to the differing priorities and approaches of the organisations involved.
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