Just back from an IBM “deep dive” into the deep and vexed question of security and society. IBM makes a considerable effort with these, inviting a couple of dozen external people to each of a series of eight events looking at trillion dollar questions with wide social and geographic impact. This is a demanding task, rigorously cross-disciplinary, and ideally needing government input. To work, it needs corporate participants to have gone through some sort of Cluetrain Manifesto metamorphosis (ie to speak in a natural voice not a corporate one) plus a dynamic and energising process and environment (as I write these very words our facilitator joins me in the Tegel Business lounge, we get into good conversation and I nearly miss my plane).
I think my reflections are of three sorts:
- how we approach the exam topic: security and society (see below)
- IBM culture and the culture of security (to follow here)
- the heart of Berlin, what it means and how it has changed (to follow on personal blog)
We met in the very plush Hotel Adlon in Berlin, the reconstructed bombed-out 1920s building on a site by the Brandenburg Gate that lay between East and West, next to the Holocaust memorial, and heavily fortified British and US Embassies.
Parts of the conversation I was frankly uncomfortable with; I’m sure I contributed a fair measure of discomfort. That’s probably no bad thing. I sensed, perhaps unfairly, that we had to fight a “shallow-dive” instinct to look for rich clients with branded security problems to which solutions could profitably be applied. There were hushed conversations about the eye-watering growth in markets for automated analysis of surveillance output and guileless suggestions about how we could derive extra revenues by extracting marketing data from security cameras in shopping malls.
Security people have to be matter-of-fact about unpleasant things. They take refuge in euphemisms, and label or brand their enemies so the threat is more clearly defined. But sometimes they seem hard-wired with dangerously wrong assumptions. We heard that only 2000 people had been “affected” by the World Trade Centre attack, and that we have yet to see the results when something “really significant” happens. In this Weltauffassung ”AQ” is the mainspring of our thinking; the driving business need against which we sell products and services. But...but...but...2000 people were killed in New York; literally millions have been directly “affected”. Meanwhile what has happened in the Congo, Iraq and elsewhere - Katrina, tsunami - is already “really significant”. Hey, there are food riots in six countries as we speak: is that not significant?
Let’s not have a world in which dangerous fringe religious fanatics set priorities for us. Let’s think harder, set our own priorities, and act to pre-empt less enlightened people.
There’s a sense of “our” security. But who are “they”? Who are we frightened of? Why are they scared of us? Aren’t we all in this together?
My alternate reading list for Berlin started with Oxford Research Group’s analysis of the greatest causes of global and regional instability and large-scale loss of life. The top four are:
- Climate change
- Competition over resources
- Marginalisation of the majority world
- Global militarisation
Terrorism - by AQ or anyone else - is terrible, and criminal. But ORG’s evidence does not place it among the top four threats. ORG goes on to argue that our responses to these threats fall broadly into two sorts (tho I note the argument of the radiantly expectant Prof Sadie Creese that these are interrelated):
1. control paradigm – an attempt to maintain the status quo through military means and control insecurity without addressing the root causes, or
2. sustainable security - cooperatively resolve the root causes of those threats using the most effective means available
Note: don’t call the second option “soft”. There’s nothing soft at all about hardcore pacificts. Pulling triggers is easy. Putting up walls or CCTV is easy. Love is hard.
So, my question, which I sought several times without success to have asked, is this:
What is the proportion of our resources (time, money, people, effort, thinking, innovation, technology) we currently put into the first sort of security vs the second? And if we were being entirely rational and evidence-based about the risks we face and the realistic possibilities of our actions having any effect on them, what proportion would we put into the first, and what into the second?
I wasn’t able to persuade the organisers to put this question to the group on the day. So I’ll try now, after the event, to do so alongside the group thank-you emails that are going round. Glad of your comments. Just click “comments” if you’re not already on the comments page, cut the bit below, paste it & complete the percentages (50:50, 80:20, 100:0 or whatever) below:
% of our time/money/resources/innovation effort…
----------------------------
...that we currently invest in
Control paradigm today ---%
Sustainable security today ---%
...that rationally we should invest (once we’e thought about it and considred the evidence) in
Control paradigm ---%
Sustainable security ---%
(Answers are impressionistic. “We” can mean you, your company, country, or the world - it doesnt matter which)
Published by William Heath on 17/04/08 at 9:24am
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Control paradigm today 95%
Sustainable security today 5%
...that rationally we should invest (once we’e thought about it and considred the evidence) in
Control paradigm 40%
Sustainable security 60%
Reply by Joe Sample on 04/17/08 at 11:28 am
As ever, Schneier is totally on the money on this stuff. Take a look at http://www.schneier.com/book-beyondfear.html
The problem is partially that control activities are more visible, more voteworthy, and *feel* more like action than sustainable activities.
Reply by Stefan Magdalinski on 04/17/08 at 12:01 pm
Control paradigm today 99%
Sustainable security today 1%
...that rationally we should invest (once we’ve thought about it and considered the evidence) in
Control paradigm 10%
Sustainable security 90%
Reply by Simon Banton on 04/17/08 at 12:45 pm
Philip Virgo writes
Reply by on 04/17/08 at 12:49 pm
I’m reminded of a time early in my career, when computers were (only) mainframes, holding super-confidential information on behalf of our clients. Many of our clients were surprised at what they perceived as the lack of ‘tough’ security at our data centre, which they would like to have seen surrounded by barbed wire, electric fences and guard dogs (as indeed was the fashion at the time).
Our philosophy (which I believe still to be right) was to assume that regardless of external physical measures, anyone determined would manage to get into the data centre “Just say, ‘Im from IBM, here to fix ....’ and you’ll get there. Instead, we put all our resources into the software environment, to ensure that even if someone had complete access to the mainframe, they wouldn’t be able to access secure client data… and the data itself was fragmented in physical ways which no single individual, even in our company, could put together.
So, my answer to the question is (re future investment):
I suspect current practice is 90% on control, 10% on sustainable, but going forward, should be reversed:
5% on the control paradigm (mainly to give everyone a bit of visible comfort that we’re thinking about it); 95% on sustainable security measures.
Assume the bad guys can gain access, get all the tools they need, and make whatever plans they wish… we’ll NEVER be able to stop any of that. What we have to do is work out quickly how to detect the threats, and second (longer term) try at least cut down the inclination to do these terrible things.
Reply by Fred Perkins on 04/17/08 at 1:11 pm
Robin writes to say:
Reply by on 04/17/08 at 6:54 pm
Control paradigm today 90%
Sustainable security today 10%
...that rationally we should invest (once we’e thought about it and considred the evidence) in
Control paradigm 20%
Sustainable security 80%
Great posts and good points above. Very important issue.
Reply by Lee Bryant on 04/18/08 at 10:10 am
Ben writes
Reply by on 04/18/08 at 11:53 pm
This is a tough question with a lot of nuance.
Comment 4 from Philip Virgo drawing on the experience in Malaysia is very good.
It reminded me of the 2002 International Conference of Data Protection & Privacy Commissioners in Cardiff, on 11 September 2002 (ie exactly 1 year on). Over a subdued lunch that coincided with a televised memorial service at New York’s ‘Ground Zero’, we hear a remarkable speech from a retired Royal Navy officer and recent member of the ‘D Notice’ committee (which seeks to prevent publication of national secrets).
He gently brought to attention the range of recent violence, especially in Europe, making particular mention of Bader-Meinhoff, Red Brigades, Northern Ireland, Basque country etc as well as South Africa.
Then he gently reminded us of how difficult it was to define ‘terrorism’ and noted that a huge proportion of the ‘terrorism’ in Northern Ireland had been funded out of the United States over many decades by people who thought they were helping a righteous cause.
If I remember correctly, he also noted how Nelson Mandela had been transformed from terrorist to an individual of the highest standing.
He went on to make the point that the transformation in Northern Ireland, already becoming publicly obvious even if it was formalised some years later, was due to 2 things:
1. Rotting the fish from the head down - infiltration of the warring parties, finding the leaders perpetrating the violence & dealing with them directly in a number of ways. Some of this involved fighting violence with violence, but used the conceptual equivalent of the stiletto rather than the machete.
2. Getting to the underlying causes, including generating economic recovery.
On this basis & interpreting the ‘we’ as global effort (which means we have to add in such things as the cooperative and ‘soft’ support we give each other, the ‘bobby on the beat’ neighbourhood support, open source approaches to security etc, etc) here are my suggested responses:
Control Paradigm Today - 60%
Sustainable Security - 40%
Control Paradigm Preferred - 40%
Sustainable Security - 60%
Reply by Malcolm Crompton on 04/19/08 at 3:08 am
Gosh, William, this is a biggie, possibly THE BIGGIE!
The contrast between actual and preferable proportions is very clear, but much less so is the journey we—all people, races, religions, nations, politics, customs, cultures…—MUST take to get from now to then.
At the root of all this is an action that might seem utterly logical and appropriate to the actor at the time (consider access to clean drinking water), which provokes a reaction by another actor, based on equally rational thinking (hey, don’t dam the river!)
I’m thinking that some of the approaches described in Freakonomics—http://freakonomicsbook.com/thebook/index.html—might stimulate further thought void(0);
Reply by on 04/19/08 at 6:19 am
My friend maria writes from Cairo
Reply by on 04/19/08 at 8:50 am
Jim writes (thinking on UK national level)
Reply by on 04/19/08 at 8:52 am
Paul writes
Reply by on 04/19/08 at 8:54 am
Mike writes to say
...amd also to invite me to a meatfest. I wonder what the Kurds in the Best Mangal would say about this?Reply by on 04/19/08 at 9:16 am
My friend Mike (whom IBM really ought to engage for it’s long-term strategic planning) suggests a rephrase of the question
Reply by on 04/19/08 at 9:33 am
Henry P. writes
Reply by on 04/19/08 at 6:17 pm
JJ adds in email
Reply by on 04/20/08 at 4:11 pm
David Price writes
Reply by on 04/20/08 at 8:26 pm
Steve writes to say
Reply by on 04/20/08 at 10:22 pm
Stefan writes to say
Reply by on 04/21/08 at 8:01 am
It is pretty clear to me that the two modes and mindsets of security planning are interdependent. If one is heavily invested in the former, it indicates they have failed in the latter.
I will answer: Control 50% - Sustainable 50%
Hopefully the balance will shift in favor of sustainable dialog. Regardless, control is not a substitute for diplomacy, and effort towards sustainable security measures should be -increased- as an adjunct to military commitment, in such a way as to maintain this balance when investment in the former is necessary.
Reply by Tim on 04/21/08 at 10:42 am
Picking up on a couple of the points made by others, I think the time dimension is critical here. The challenge is how to move away from immediate responsive (tends to equal control paradigm) security to longer term sustainable ways of being secure as a by-product of how we do everything else.
So a control based immediate response to 9/11 was the right one (whether it was the right control based response doesn’t matter in this context). The bit that’s missing is the challenge to ourselves of how and over what time period we move back away from the control paradigm to the social paradigm. What will have to be different in the world before we can keep our shoes and shampoo intact when getting on our plane? Who has the objective of managing the journey back along the continuum?
That’s an easy and obvious example. The more general - and more difficult - point is that the analysis of the balance and the trade off has to be dynamic rather than static.
Reply by Stefan on 04/21/08 at 12:56 pm
Anna B writes to say
Reply by on 04/23/08 at 12:20 pm
...and Charles L writes to say
Reply by on 04/23/08 at 12:21 pm