New patient feedback service (Hewitt & Sunday Times discover so-called “wheel")

The Sunday Times says Patricia Hewitt is going to announce a patient feedback service.

PATIENTS are to be given the chance to write restaurant-style reviews of doctors and hospitals on a website being set up by the government. They will be able to post online praise or complaints about the quality of service and the standard of the premises.

Had to wait ages for your liver transplant to arrive? Was your GP surly in serving up your diagnosis? Patients will be able to vent their criticisms as consumers frequently do for hotels and restaurants and for products sold on Amazon.

The website, to be announced this week by Patricia Hewitt, the health secretary, is to provide the public with a consumer-friendly guide to GPs’ surgeries and hospitals, encouraging them to “shop around” for the best treatment.

If this isnt Paul Hodgkin’s Patient Opinion I’m going to go completely ballistic.

Er, Wibbi this announcement for a new patient feedback website turns out to be an announcement for the existing excellent patient feedback website, Patient Opinion. Which just means The Sunday Times is too ignorant to have twigged about Patient Opinion. Par for the course for a Murdoch tabloid. The modest and excellent Dr Hodgkin never did much PR. Spin ain’t his thing. 

* cheers Ruth

Published by William Heath on 24/01/07 at 10:50pm

Comments

  1. Great news. I hope that we’ll be allowed sufficient anonymity to protect us from vindictive staff (or government).

    Reply by Richard S  on  01/28/07  at  4:24 pm

  2. Patricia Hewitt will do a web-chat on the No. 10 web-site next week:

    >> “...It will take place on Thursday February 8, from 1045 GMT, and last for about an hour...” <<

    Reply by Richard S  on  01/31/07  at  12:42 am

Commenting is not available in this weblog entry.

Ideal Government

Let's say what we want from e-enabled government. Let's observe government first-hand. Let's say "Wouldn't It Be Better If" (WIBBI). Become an ethnographer of bureaucracy today! It beats getting frustrated with public services.

Categories

Comment

Anyone is free to comment. Or mail with an article if you want to be an author. I'll post it up and send you a password. This whole thing is supported by Kable.

Authors

Member List

Sign up for new articles

Locations of visitors to this page

Copyright

Creative Commons License - Some Rights Reserved Protect your Bits. Support ORG. Open Rights Group

Designed by...

visit ScoreCommunications Ltd

Statistics

This page has been viewed 591352 times

Entries: 1714 | Comments: 2785 | Trackbacks: 206
Most Recent Entry: 01/02/2009 12:43 pm
Most Recent Comment: 01/02/2009 04:11 pm

Members: 185 | Logged in: 0 | Guests: 23
Most recent visitor: 01/07/2009 09:22 am
Most visitors ever: 443 on 10/12/2005 02:21 pm