11 Sep 2008

Exclusive: the IdealGov reverse Turing test

Dealing with the daily IdealGov spam dose it occurs to me we should have a reverse Turing test. If the original test is

a human judge engages in a natural language conversation with one human and one machine, each of which try to appear human; if the judge cannot reliably tell which is which, then the machine is said to pass the test

then our reverse Turing test is

a citizen or customer engages in a natural language conversation with one public servant and one machine, each of which adheres to prevailing policies and targets. If the citizen cannot reliably tell which is which, then the public servant is said to fail the test

We could include that in Sam’s UK Feedback/Bureaucracy Bingo service.

Wibbi public servants took pride and were rewarded for their humanity and not for their conformance to rules and targets? Wibbi we dropped the idea that personal service is something we can mechanise? 

 
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