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01 Oct 2004

Lashing together some threads

Not Anon here, but Anon’s friend.  Thank you for providing this facility.

I recognise quite a few author names from the e-gov circuit. Good to see we all have some life left in us as we tackle the behemoth of e-government.

Two apparently seperate threads sit one above the other.

1. We must take joined up e-government out of the hands of government
2. We want to take e-enabled advice and services to the most needy

From my perspective they are related. Improved service delivery can mean taking it out of the gov’s hands and putting it in the hands of those who can target delivery to the most needy/socially excluded or whatever label they are given.

Whats interesting about the e-Government intermediaries policy, (hinted at but not named in the first topic) is that while its initial adoption would be by those online (the middle market, occaisional irregular use of gov services) its real power to deliver benefits is actually in e-enabling those groups who can work with the digitally-divided. Allowing, say, a particular support group to not just be accredited to government but to be able to act as a full agent who can do more than just distribute a form. Instead, designing a better one, or even plucking answers for the appropriate field from their client records.

• Posted by Anon on 01/10/04 at 1:34pm
• Categories · "What do we want?" · Design: Co-creation
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Ideal Government

Let's say what we want from e-enabled government. Let's observe government first-hand. Let's say "Wouldn't It Be Better If" (WIBBI). Become an ethnographer of bureaucracy today! It beats getting frustrated with public services.

Categories

• "What do we want?"
  • Wibbipedia/MindtheGap
  • Design: Co-creation
    • Online Maps
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  • Foundation of Trust
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• Greener government IT
• Pertinent Art
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• "Transformational Government"
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• Ideal Goverment - project

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