30 Sep 2004

Point both to official and to NGO information and advice services

One key thing we need in the advice and legal e-services sector is
clarifying the differing roles of government and the independent advice
and legal sectors in delivering information to the public.

There’s often tendency amongst staff in local and national government
to underestimate the need for information from independent sources.

E-enabled public services need to make clear the availability and status
of these different sorts of information from different sources.

Posted by Anon on 30/09/04 at 5:53pm
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Ideal Government

Let's say what we want from e-enabled government. Let's observe government first-hand. Let's say "Wouldn't It Be Better If" (WIBBI). Become an ethnographer of bureaucracy today! It beats getting frustrated with public services.

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