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30 Jan 2008

“Various forms of coercion…”: Wikileaks meets the ID System

Did you like the sound of Wikileaks? And do you enjoy the regular attempts to open up discussion around HMG’s proposed ID System? If so, you’ll just love this marriage made in heaven: Wikileaks on the ID System

I have to say, what the leaked IPS document - heavily annotated by No2ID - describes is far from ideal. It is not about a participative, user-driven design process. It does not dig deeper to help build that essential foundation of trust. It’s not a quick win. It doesn’t use language or perceptions from the customer’s point of view. It proves they’re making this up as they go along, and happy to lie about their real aims. Dress it up how they will, this project is about immigration and increasingly big government which “does things” to “them” ie us. It’s an authoritarian document, mostly in the passive voice and thoroughly unpleasant in tone.

Gongs away for the author, I reckon, and Wibbi we didn’t have to cough up for their state pension. 

• Posted by William Heath on 30/01/08 at 1:12am
• Categories · "What do we want?" · Design: Co-creation · Design: user-oriented · Foundation of Trust · Identity · "Transformational Government"
• Comments (15)  Permalink

Ideal Government

Let's say what we want from e-enabled government. Let's observe government first-hand. Let's say "Wouldn't It Be Better If" (WIBBI). Become an ethnographer of bureaucracy today! It beats getting frustrated with public services.

Categories

• "What do we want?"
  • Wibbipedia/MindtheGap
  • Design: Co-creation
    • Online Maps
  • Design: user-oriented
  • Foundation of Trust
    • Identity
    • Data nitwittery
  • Save Time and Money
• Greener government IT
• Pertinent Art
• Power of Information
• Political engagement
• "Transformational Government"
• Government Procurement
• Across the Board
• Ideal Goverment - project

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