Across the Board

WRITTEN ON Wednesday, October 27th, 2004 BY Vin Sumner AND STORED IN Across the Board, Ideal Goverment - project

It strikes me that when talking about eGovernment there are a number of distinct constituencies all of which have very different perspectives. – there is the group now discussing “ideal government” folk at ease with technology and probably in the main early adopters of technology – there are the “policy makers ….. both politicians and […]


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WRITTEN ON Tuesday, October 26th, 2004 BY William Heath AND STORED IN Across the Board

…a wibbipedia?


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WRITTEN ON Tuesday, October 26th, 2004 BY Fred Perkins AND STORED IN Across the Board, What do we want?

If one was needed, the furore over the spiralling costs of NHS provides a prime example of muddled thinking as to priorities in e-enabled services. The media headlines say that it will now cost us 3 or 5 times as many Billions as originally estimated, so that we can “choose our own appointment, or be […]


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WRITTEN ON Friday, October 22nd, 2004 BY Sarah Hamiliton-Fairley AND STORED IN Across the Board, Ideal Goverment - project

It seems pretty obvious to me that if government really wants to implement services that make a difference they need to do two things: 1. Stop starting any more initiatives, take a good look round at what exists, chose the best and replicate these across the country. 2. Think about organising services from the citizens […]


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WRITTEN ON Friday, October 22nd, 2004 BY Ruth Loebl, RNIB AND STORED IN Across the Board

Wouldn’t it be better if e-enabled public services were really designed for all? The Disability Discrimination Act (DDA), e-Gif, European Directives on procurement and the new Disability Bill mandate accessibility in various aspects of procurement and delivery of public functions and services (and employment), but we are a long way from changing practical attitudes and […]


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WRITTEN ON Thursday, October 21st, 2004 BY Louise Ferguson AND STORED IN Across the Board

I completely agree with Jim Norton’s post on investment in people. Over the years, I’ve done a lot of fieldwork in places like London local authorities, the NHS, central government…What never ceases to amaze me is 1. How public sector pay rates can be so appalling in the NHS (and local goverment, and education). Central […]


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WRITTEN ON Thursday, October 21st, 2004 BY Jim Norton AND STORED IN Across the Board

The day of the well meaning, but generalist, amateur has gone. This has long been understood in key sectors like the construction and oil industries. Why can we not read this experience across into major public sector projects? I believe that the public sector (and sometimes also the private sector!) systematically under-estimates the investment required […]


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WRITTEN ON Thursday, October 21st, 2004 BY William Heath AND STORED IN Across the Board

If we’re to get the benefit from the extra spend, public services need to simplify their delivery chains says the Public Accounts Committee. See extended text for story as reported on KableNet. That would seem to chime neatly with what we want (see numerous postings below: less Kafka, fewer cooks, more humanity etc).


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WRITTEN ON Wednesday, October 20th, 2004 BY Nick Creagh AND STORED IN Across the Board

Anyone ever tried to talk to their local authority? Does anyone even know who they are? One of my biggest grips with government is not with central government, but local. Not with the councellors, worthy people though I’m sure they are, but with local services. The simple things of life, like having my bin collected, […]


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WRITTEN ON Tuesday, October 19th, 2004 BY Louise Ferguson AND STORED IN Across the Board

Yes, yet more about the process versus object issue. I see so many e-gov initiatives that limit participation to those in government. Why? I get invited to talk about e-voting and get asked specifically to limit my thoughts to UK vendors/experiences etc. Why? Vendors compete *across* national borders. It’s only governments that don’t. Surely building […]


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