Design: user-oriented
WRITTEN ON Wednesday, January 30th, 2008 BY William Heath AND STORED IN Design: Co-creation, Design: user-oriented, Foundation of Trust, Identity, Transformational Government, What do we want?
Did you like the sound of Wikileaks? And do you enjoy the regular attempts to open up discussion around HMG’s proposed ID System? If so, you’ll just love this marriage made in heaven: Wikileaks on the ID System I have to say, what the leaked IPS document – heavily annotated by No2ID – describes is […]
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WRITTEN ON Monday, January 28th, 2008 BY Ruth Kennedy AND STORED IN Design: Co-creation, Design: user-oriented, Foundation of Trust, Identity, Save Time and Money, Transformational Government, What do we want?
I get an email from Matt Poelmans, Director of the Citizenlink – an initiative of the Dutch Government to improve the performance of the public sector by involving citizens. Over in the Netherlands, ‘modernising government’ is to be achieved by giving more responsibility and choice to citizens. As far as the Dutch cabinet is concerned, […]
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WRITTEN ON Friday, January 25th, 2008 BY Ruth Kennedy AND STORED IN Design: user-oriented, Save Time and Money, What do we want?
Back in the good old days, my Mum knew that a phone call received around 1610 which ‘let the pips go’ without putting money in the phone box, meant I was at Witley Station waiting for a lift home (and had probably spent my 2p or 10p on cola bottles). The 21st century version of […]
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WRITTEN ON Tuesday, January 22nd, 2008 BY Ruth Kennedy AND STORED IN Design: user-oriented, Foundation of Trust, Identity, What do we want?
Overheard from supplier which recently withdrew from the National Identity Scheme procurement: “Our biggest bugbear was that they [the IPS] still haven’t decided what it is they really want. They don’t know whether they want something that is all about security, or whether they want something that is all about customers/citizens. The two require different […]
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WRITTEN ON Monday, December 17th, 2007 BY Ruth Kennedy AND STORED IN Data nitwittery, Design: user-oriented, Foundation of Trust, Identity, What do we want?
Oh dear. The Beeb reports that the details of three million candidates for the driving theory test have gone missing, Ruth Kelly has told MPs. Names, addresses and phone numbers – but not financial data – were among details on a computer hard drive which went missing in the US in May. Hang on – […]
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WRITTEN ON Thursday, December 13th, 2007 BY Ruth Kennedy AND STORED IN Data nitwittery, Design: user-oriented, Foundation of Trust, What do we want?, Wibbipedia/MindtheGap
That-paper-which-now-looks-really-heavyweight-in-comparison-to-all -the-freebie-showbiz-gossip-rags reports tonight that the personal details of 160,000 children have been lost at a London hospital in a fresh blunder over confidential information. A computer disc containing the data was sent to St Leonard’s Hospital in Hackney but failed to reach the right department – even though it was signed for by hospital […]
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WRITTEN ON Saturday, December 1st, 2007 BY Ruth Kennedy AND STORED IN Data nitwittery, Design: Co-creation, Design: user-oriented, Foundation of Trust, Identity, Transformational Government, What do we want?, Wibbipedia/MindtheGap
A different distinguished group met somewhere to consider whether information – its use, management, ownership – is set to be the new battleground for public service transformation. Despite the recent loss of 25m people’s details by HMRC, we agreed that ‘battleground’ might be too provocative a term. But the resignation of a distinguished permanent secretary […]
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WRITTEN ON Saturday, December 1st, 2007 BY Ruth Kennedy AND STORED IN Design: Co-creation, Design: user-oriented, What do we want?
A noisy and energetic group met somewhere for an Ideal Gov dinner on the theme of innovation. There’s much talk about innovation in public services, but it’s hard to move beyond the platitudes into understanding how innovation is supported, enabled and scaled. Sir David Varney called for ‘creative deviants’. Does innovation always have to be […]
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WRITTEN ON Friday, November 30th, 2007 BY Ruth Kennedy AND STORED IN Design: user-oriented, What do we want?
Dear IG gang, What are the absolute non-negotiable technical specifications you think I should be using as we look for an IDEAL re-vamp of thepublicoffice website? Answers in the usual way. Cheers!
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WRITTEN ON Tuesday, November 6th, 2007 BY Ruth Kennedy AND STORED IN Design: user-oriented, Foundation of Trust, Identity, What do we want?
The Sunday Mirror* seems to have an exclusive when it reports the breakout of common sense and evidence-based policy making in Whitehall. Yes indeedy, the Sunday Mirror announces in their BROWN SCRAPS I.D. CARD PLANS EXCLUSIVE that: Gordon Brown is to abandon controversial plans to introduce compulsory ID cards for all. Instead, the Prime Minister […]
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