WRITTEN ON November 14th, 2007 BY William Heath AND STORED IN Uncategorized

As more and more senior Whitehall officials take a turn on the front desk I heard a classic self-effacing comment from a cerebral and empathetic fast streamer, fresh and enthusiastic from the experience

I clearly don’t have the skills to do the things we pay people not very much to do….

….and later

We’re delivering services as if the invention of the telephone was quite exciting

Oh, this work has its rewards…