WRITTEN ON December 9th, 2008 BY Sir Bonar Neville-Kingdom GCMG KCVO AND STORED IN Uncategorized

Please read immediately this important announcement from the office of Sir Bonar Neville-Kingdom:

No-one values Stake Holders more than I, and I am writing to ask you, a a valued Stake Holder, for your help with some important research we are carrying out into our key Stake Holder Relationships.

The research will involve a wide cross-section of our partners and Stake Holders, and will be conducted in accordance with our current Guidelines for Better Customer and Stake Holder Insight (GBCSHI). I would really value your contribution.

The Civil Service has a firm commitment to improve the way we engage with our Stake Holders. We have been working hard in recent years to focus on building more effective relationships, and have made some good progress, but still have more to do.

To help us continue to build on our Excellence in Stakeholder Insight Programme (EISIP) of which the GBCHSI forms an integral part we are asking for your feedback on how we are doing now and what we could do better. We have commissioned Cap-Gemini-Accenture to create a Stake Holder Analysis Database (SHAD) and their partners GfK-Ipsos-NOP-MORI to run an online survey in order to create input data.

I would like all Ideal Government readers to participate. I shall convey to you through the medium of this Web Log a link to the survey in the next few days. The survey will take no longer than two hours to complete.

The content of all responses will be completely confidential. Responses will become crown copyright on submission and subject to certain terms and conditions (“The conditions”). They will be subject to normal and lawful data-sharing permitted for the prevention of terrorism and other serious crimes. The date and time of your participation, your IP address or your location should you choose to complete the questionnaire by mobile phone will be transmitted to our “Ring of Soup” in the normal way, and the responses with be linked to health records for research pursposes as recommended by the Walport-Thomas review. This is merrely normal prcedure.

By completing this questionnaire you agree to the terms and conditions set out in the attached document, including but not limited to the provision that the Agencies may seek to recover any equipment used in responding to this survey for audit purposes for a period of up to 25 years from date of completion. Your participation in this survey is subject to the Official Secrets Act 1921 and 1989, and dislosure of the existence of the survey or of EISIP or GBCHSI is a criminal offence. This communication is intended only for the normal readers of this Web Cast. If you are reading this Web Cast in error you are required by law to destroy all copies and erase your hard disk. Please call Crimestoppers on 0800 555 111.

I would be very grateful if you would participate and have your say about what’s most important in the way we communicate with you.

Yours sincerely
Sir Bonar Neville-Kingdom