Save Time and Money

WRITTEN ON Saturday, May 16th, 2009 BY William Heath AND STORED IN Political engagement, Save Time and Money, What do we want?

Wow. Opposition (Tory) MPs’ expense claims live in real time, powered by Googledocs, with XML feed if you’re that interested. The transparency is surprising, but isnt the speed with which this can now happen much more remakable still?


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WRITTEN ON Friday, May 8th, 2009 BY William Heath AND STORED IN Political engagement, Save Time and Money, What do we want?

The Parliamentary procedures committee wants action and progres on e-petitions to Parliament (from press release): The Government should think again about its waning support for a parliamentary e-petitions system and should allow the project to move forward. The Procedure Committee today publishes a report, regretting the apparent lack of will by the Government to support […]


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WRITTEN ON Sunday, May 3rd, 2009 BY William Heath AND STORED IN Design: user-oriented, Save Time and Money, Transformational Government, We told you so..., What do we want?

Oh dear oh dear. Head teachers say that stupid, bossy, intrusive, overcentralised poorly-designed pne-size-fits-all bureacracy is making it harder to get help to vulnerable kids (BBC): The NAHT say a small-scale study among their officials in eight local authorities, representing 1000 schools, found that no-one thought the new system, known as the Common Assessment Framework […]


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WRITTEN ON Saturday, March 28th, 2009 BY Richard S AND STORED IN Design: user-oriented, Save Time and Money, What do we want?

Oh dear, what a disappointment: This online service provided via a PFI, for filing irrelevant but compulsory company data online, doesn’t work with ordinary PCs. Disclaimer: There’s no-one “at home” on the “help” desk, outside office hours. So I may have got this wrong.


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WRITTEN ON Monday, March 23rd, 2009 BY William Heath AND STORED IN Data nitwittery, Foundation of Trust, Political engagement, Save Time and Money, Transformational Government, What do we want?

So, did the government receive JRRT’s Database State report in a tender and creative spirit? Did they for one moment consider their Transformation Government plans might be mistaken? Not really. To judge by the initial reaction from Michael Wills on the BBC Radio Four Today programme they seem to prefer counter-attack us, rather than stop […]


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WRITTEN ON Thursday, January 29th, 2009 BY Richard S AND STORED IN Save Time and Money, What do we want?

Late as always, I’ve finally searched out my records and completed the online SA Tax form. My tax affairs are reasonably simple but do require lots of small numbers from lots of different documents and sources. This year, even so close to the deadline, the HMRC website seemed fast and effective. There appeared to be […]


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WRITTEN ON Wednesday, January 7th, 2009 BY William Heath AND STORED IN Design: Co-creation, Design: user-oriented, Save Time and Money, Transformational Government, What do we want?

Hurrah. I see from Kablenet that Directgov has appointed three new directors. Injection of fresh blood is just what DirectGov needs. Obviously we need wonderful, clear, well designed online services. DirectGov, the “flagship” has fallen into a dark place of editorialising in a broadcasting PR monotone, backed with a self-referential and hilariously inept search service. […]


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WRITTEN ON Saturday, December 6th, 2008 BY Richard S AND STORED IN Foundation of Trust, Identity, Save Time and Money, What do we want?

According to a press release, the program run by the Bangladesh Army to provide 80 million people with “biometric voter registration” – using digital photos & fingerprints – is going well. I resolutely oppose the UK government’s ID project(s) but it would be interesting to know how the costs of the Bangladesh project compare with […]


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WRITTEN ON Monday, December 1st, 2008 BY William Heath AND STORED IN Design: user-oriented, Foundation of Trust, Save Time and Money, What do we want?

Oh Lord. I’ve been asked to step in at short notice into a Wed am “adversarial discussion” about transport smart cards. It’s organised by Smartex, the descendant of the Smart Card Club which lobbied so hard for UK ID cards and every conceivable other deployment of these stupid and annoying little pieces of plastic. I […]


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WRITTEN ON Wednesday, October 22nd, 2008 BY William Heath AND STORED IN Data nitwittery, Design: user-oriented, Foundation of Trust, Identity, Save Time and Money, What do we want?

A weird thing has crossed my desk. I understand it to be a piece of communication which DCSF has sent out today to all local authorities. In an strangely partisan way, it specifically (and bizarrely, rather unconvincingly) seeks to undermine Tory plans to replace Contactpoint’s universal (unless you are the child of Madonna or an […]


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