Transformational Government

WRITTEN ON Tuesday, June 9th, 2009 BY David Moss AND STORED IN Transformational Government

From last Friday’s Civil Service Network, Transformation ‘too slow’: Data security concerns could scupper the transformational government agenda, a senior charity figure has warned. It gets better: David Harker, chief executive of the Citizens Advice Bureau (CAB), has described how a major piece of e-government work has been delayed by the data security concerns that […]


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WRITTEN ON Saturday, June 6th, 2009 BY William Heath AND STORED IN Foundation of Trust, Identity, Save Time and Money, Transformational Government, We told you so..., What do we want?

I’ll blockquote two lines from Polly Toynbee’s article today to spare you having to wade through the rest Alan Johnson is said to be against ID cards. So will he scrap them before the final expensive ­contracts have to be signed? If so, what loss of face for Brown to admit the enormous waste of […]


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WRITTEN ON Tuesday, June 2nd, 2009 BY William Heath AND STORED IN Data nitwittery, Design: Co-creation, Foundation of Trust, Identity, Official fibbing/bad stats, Save Time and Money, Transformational Government, What do we want?

Over at Ctrl-Shift Ive tried to sketch out the impact of VRM (buyer-centric commerce, customer-managed relationships, user-driven identity) on public services: It seems to me the effects of VRM on public services will be of four sorts. It will improve public services. It will cut costs. It will de-tox the “database state”. And it is […]


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WRITTEN ON Sunday, May 3rd, 2009 BY William Heath AND STORED IN Design: user-oriented, Save Time and Money, Transformational Government, We told you so..., What do we want?

Oh dear oh dear. Head teachers say that stupid, bossy, intrusive, overcentralised poorly-designed pne-size-fits-all bureacracy is making it harder to get help to vulnerable kids (BBC): The NAHT say a small-scale study among their officials in eight local authorities, representing 1000 schools, found that no-one thought the new system, known as the Common Assessment Framework […]


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WRITTEN ON Thursday, April 30th, 2009 BY William Heath AND STORED IN Data nitwittery, Foundation of Trust, Transformational Government, What do we want?

Someone I’ve never heard of called Delyth Morgan of Drefelyn writes to me in my capacity as a ContactPoint National Partner (I had no idea I was one. How did I get on this database. More to the point, how do I get off?) Anyway, Delyth of Drefelyn says I’m writing to you because of […]


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WRITTEN ON Friday, April 10th, 2009 BY William Heath AND STORED IN Data nitwittery, Foundation of Trust, Transformational Government, We told you so..., What do we want?

Watch out Goliath. First the Godalming Quakers decided they were “acting under concern” about the database state. That’s pretty much as strong as language gets in the Society of Friends before it’s deemed to be “provocative”. Now the Oaklands medical practice of Yateley Hampshire has ripped gloves off in its fight against the database state, […]


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WRITTEN ON Saturday, April 4th, 2009 BY William Heath AND STORED IN Data nitwittery, Foundation of Trust, Transformational Government, What do we want?

Here are Ian Brown’s slides from a talk he did at the Privacy OpenSpace conference in Berlin based on the JRRT Database State work.


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WRITTEN ON Monday, March 30th, 2009 BY William Heath AND STORED IN Data nitwittery, Foundation of Trust, Transformational Government, We told you so..., What do we want?

Personal data is valuable. Government has twigged that, which is why it’s trying to grab so much: it’s the oil of the new economy. But just how much personal data does government hold? The JRRT Database State report mapped out the top 46 or so government databases. But I had no idea hom much data […]


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WRITTEN ON Tuesday, March 24th, 2009 BY William Heath AND STORED IN Data nitwittery, Foundation of Trust, Transformational Government, We told you so..., What do we want?

We’ve started a new category called “We told you so”. The Times on ContactPoint: Security flaws have halted work on the internet database designed to hold the details of 11 million children and teenagers. The Department for Children, Schools and Families (DCSF) admitted last night that it had uncovered problems in the system for shielding […]


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WRITTEN ON Tuesday, March 24th, 2009 BY William Heath AND STORED IN Data nitwittery, Foundation of Trust, Transformational Government, What do we want?

Amid all the coverage of the


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