Wibbipedia/MindtheGap

WRITTEN ON Wednesday, September 24th, 2008 BY William Heath AND STORED IN Foundation of Trust, Identity, What do we want?, Wibbipedia/MindtheGap

The award for noble sentiments silenced by the Labour Conference apparatus, which tell us so much about the Zeitgeist….. goes to Phil Booth of No2ID. It seems they refused him access because of problems with his pass. According to the Beeb Phil’s comment was “If this is how they are organising their ID for their […]


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WRITTEN ON Wednesday, September 3rd, 2008 BY William Heath AND STORED IN Foundation of Trust, Transformational Government, What do we want?, Wibbipedia/MindtheGap

The British Library sells a cure for groupthink called Thought diversity but the paper costs £17.50, and government budgets are a bit stretched (what with billions on IPS’ benighted ID Scheme, many more billions on Ho Moffiss’ benighted and frankly evil Intercept Refresh Programme, £224m for ContactPoint etc). Others such as the Democratic commentator Roadrunner […]


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WRITTEN ON Tuesday, September 2nd, 2008 BY William Heath AND STORED IN What do we want?, Wibbipedia/MindtheGap

Wow. Wibbi Cab-in-a-Toffice and IPS answered FoI requests as promptly and courteously as Norfolk County Council – check this out. Courteous, prompt (one day!) and thorough reply to a potentially tricky issue. Well done!


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WRITTEN ON Wednesday, July 16th, 2008 BY William Heath AND STORED IN Data nitwittery, Design: Co-creation, Design: user-oriented, Foundation of Trust, Identity, Save Time and Money, Transformational Government, What do we want?, Wibbipedia/MindtheGap

One of the joys of Idealgov is the sheer Wibbi-factor of new technical developments that promise a better future of e-enabled public services. Mydex is one that didnt exist, so Iain Henderson, Jason Hobday, Alan Mitchell and I had to set it up. It uses two developments IdealGov has tracked with interest since before they […]


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WRITTEN ON Saturday, May 17th, 2008 BY William Heath AND STORED IN Data nitwittery, Design: user-oriented, Foundation of Trust, Government Procurement, Save Time and Money, Transformational Government, What do we want?, Wibbipedia/MindtheGap

The UK’s expensive and dysfunctional clunking great fist of a centralised health records system is going to take four years longer than expected, says the NAO. According to Kable’s mothership The Guardian A £12.7bn upgrade of IT systems throughout the NHS in England will not be completed for at least another six years, four years […]


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WRITTEN ON Friday, April 4th, 2008 BY William Heath AND STORED IN Design: Co-creation, Foundation of Trust, What do we want?, Wibbipedia/MindtheGap

Check this out from Alan Mitchell’s “right side up” buyer-centric commerce forum: The individual as a business There is a simple question at the heart of person-centric commerce: whose profitability are we trying to improve? In our current organisation-centric world, there is only one answer to this question: the organisation. But now there is another […]


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WRITTEN ON Thursday, March 13th, 2008 BY William Heath AND STORED IN What do we want?, Wibbipedia/MindtheGap


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WRITTEN ON Saturday, February 23rd, 2008 BY William Heath AND STORED IN Design: Co-creation, Foundation of Trust, Power of Information, Save Time and Money, What do we want?, Wibbipedia/MindtheGap

Oh wow. Oh wow. Every bit as exciting – and this is saying something – as the Viva Obama Mariachi is the long-awaited first public sighting of the MySociety FoI service. So what does it do? It makes it easy to make FoI requests. It lists central and local government FoI officers, and you can […]


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WRITTEN ON Wednesday, February 20th, 2008 BY William Heath AND STORED IN Design: user-oriented, What do we want?, Wibbipedia/MindtheGap

The central Whitehall switchboard 020 7217 3000 is way way better than it was, and works pretty well generally. But man when it goes wrong it looks bad from the customer end, and it’s a classic case of CRM-disempowered front line staff. I try to call my friend G, who seems to have moved jobs. […]


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WRITTEN ON Monday, February 18th, 2008 BY William Heath AND STORED IN Power of Information, Save Time and Money, Transformational Government, What do we want?, Wibbipedia/MindtheGap

There’s a flattering reference to IdealGov in this week’s Economist, with a bit of a sting in the tail. But it makes me look like an unconstructive critic, so to be true to the spirit of Wibbi I have to add something. The Economist says (in a piece about e-government/i-government called Look it up on […]


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